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1. What kind of neckties will I receive with my membership?
We offer only beautifully-crafted, 100% silk, designer neckties. These are some of the same ties you’ll find in boutique menswear shops and upscale department stores in our nation’s fashion capitals.
2. Are these novelty neckties?
No. We offer only the finest designer neckties available. No outrageous prints or “theme” ties.
3. Do you offer extra-long neckties?
We’re sorry, but our designer neckties are only available in standard lengths designed to fit an average-sized man up to 6’ 5” tall. These are the same standard sizes offered in all major department stores.
4. How are your neckties packaged?
Each monthly delivery arrives carefully protected in an elegant display box. You’ll also receive information regarding our featured selections and dressing tips to compliment your new necktie.
5. Can I choose the neckties that I'll receive?
Part of the fun of each monthly shipment is the excitement of experiencing our latest selection for the first time. So, while you cannot specify in advance what neckties you'll receive, rest assured that each monthly delivery is personally selected by our fashion professionals for its seasonality, distinctive design, and quality silk construction.
6. What if I don't like one of the selections? Do you offer a guarantee?
Your satisfaction is our business. If you’re ever unhappy with a tie you receive, simply return it to us for an alternate selection. No questions asked and no additional costs!
7. How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Necktie of the Season Club with new selections each spring, summer, fall and winter. You can also join with a monthly renewable membership.
8. If I send a gift membership, do you include a message?
Of course. Once you’ve completed your purchase you’ll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift message right from your computer.
9. How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are sent by common carrier (FedEx, UPS, DHL, or USPS) and are shipped in protective packaging for safe arrival.
10. Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business addresses.
11. Can you ship outside the United States?
We apologize but due to the perishable and delicate nature of some of our gourmet items, we can only ship within the continental 48 United States.
12. How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
13. Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our gourmet monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at firstname.lastname@example.org.
14. How can I reach you?
Telephone assistance is available 7 days a week.
Toll-free Order Hotline: 1-800-507-4660 ext. 1 (8AM to 1AM Eastern, 7 Days)
Customer Service: 1-800-507-4660 ext. 2 (8AM to 6PM Eastern, M-F)
Corporate Sales: 1-800-507-4660 ext. 3 (8AM to 6PM Eastern, M-F)
Ready to order?
Order online today or call us toll-free at 1-800-507-4660.